Boutique Policies

About:

Chic And Curvy is the premier destination for sexy and on trend plus size clothing sizes 10-20. Visit our store location at 206 S. Market St in Inglewood, CA or you may shop hundreds of looks here at ChicAndCurvy.com. We have helpful and knowledgeable staff that takes pride in adding to your beauty and making you look your best. Our motto is "Accessorize, Accentuate, and Always Rock Your Curves". At Chic And Curvy we promote confidence and we love our curvy clients. We feature classy, sexy, and sophisticated body conscious clothing for women who are not afraid to rock their curves.

Hours of Operation for Store Location:

We are located at 206 S Market St, Inglewood, California 90301

Our store location is open:
Monday - Thursday 10am - 6pm
Friday & Saturday 10am- 7pm

Hours of Operation for Internet Customer Service Hours:

Please feel free to call us Monday-Friday from 8:00 am-5pm PST (West Coast / Pacific Standard Time) at 310-674-0414. You may also email us anytime us with questions regarding shipping, size, fit, style, and more at customerservice@chicandcurvy.com

Chic And Curvy's internet customer service and returns department (via telephone) are closed Friday after 5pm, Saturday & Sunday and reopens Monday -Friday 8:00 am -5pm PST (West Coast / Pacific Standard Time). Please allow us 24-72 hours to answer email inquiries. We will get back to you as soon as possible.


Accepted Method of Payment:

At this time, we only accept online orders. You may pay with all major credit cards and through PayPal. We do not take any credit card payments or information over the phone for security.

To Place An Online Order:

Add item(s) to your cart, select your delivery method (Shipping or Store Pickup), and select your payment method by clicking Check Out to pay with credit card or by clicking PayPal to use your PayPal account. If using PayPal, you will be directed to PayPal to make your payment. Upon receipt of payment, you will receive confirmation emails regarding your order and the shipping progress. Please be sure to double check your email address for accuracy. The shipping address you enter into our website, must match the billing address for your credit card/payment method. If using PayPal, be sure to only use a Confirmed address. To confirm your address in PayPal, go to your PayPal account and add the address you wish to use along with credit card information that bills to that same address. PayPal will verify the address through the credit card information.

Your shipping address cannot be changed after you have placed your order.

Chic And Curvy reserves the right to refuse service, remove accounts, or cancel orders at our discretion.


Shipping Options:

Local customers can save money on shipping by picking up their orders at the boutique at 206 S. Market Street, Inglewood, California 90301

We are happy to announce that we ship internationally!

*We hate to see an important package arrive late so please be sure to choose the best shipping option based on your needs.

Once an order is shipped, you will be sent an email to the email address provided to us on your order with a tracking number. It is important that you use this information to track the package so that you do not miss a delivery attempt.

To qualify for free U.S. Standard Shipping the subtotal amount would need to be above $150.00, after any discounts, credits or promotions. 

Regular Shipping $8 (takes 7-8 business days & requires signature confirmation) – Shipping to U.S. addresses:

*Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order.

In the United States you will receive orders shipped via USPS First Class Mail or Priority Mail. Packages are shipped from California, at the flat rate of $8.00 and should arrive within 7-8 business days unless an item is on backorder. Business days are Monday through Friday and do not include weekends or holidays. Signature confirmation is required to ensure the safety of your order.

Expedited Shipping $27 (takes 3-4 business days & requires signature confirmation) – Shipping to U.S. addresses:

*Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order.

We offer Expedited Shipping for a flat rate of $27.00 online. Expedited Shipping can take up to 3-4 business days to arrive. Business days are Monday through Friday and do not include weekends or holidays.

If you have already paid the $8 for regular shipping, and would like to receive an invoice for the $19 difference for Expedited Shipping or the $57 difference for Express Shipping: Send us an email to customerservice@chicandcurvy.com with the subject line: Please Expedite My Order or call 310-674-0414 between 8:00 am-5pm PST (West Coast / Pacific Standard Time) Monday - Friday. The message should include the email address you would like your invoice sent to, the name used when your order was placed, and the shipping option you would like to upgrade to. Signature confirmation is required to ensure the safety of your order. 

Express Shipping $65 (takes 1-3 business days & requires signature confirmation) – Shipping to U.S. addresses:

*Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order.

We offer Express Shipping for a flat rate of $65.00 online, available for orders placed by 1pm (PST) Monday-Friday. Express Shipping can take up to 1-3 business days to arrive. Business days are Monday through Friday and do not include weekends or holidays.

If you have already paid the $8 for regular shipping, and would like to receive an invoice for the $19 difference for Expedited Shipping (3 to 4 business days) or the $57 difference for Express Shipping (1 to 3 business days): Send us an email to customerservice@chicandcurvy.com with the subject line: Please Expedite My Order or call 310-674-0414 between 8:00 am-5pm PST (West Coast / Pacific Standard Time) Monday - Friday. The message should include the email address you would like your invoice sent to, the name used when your order was placed, and the shipping option you would like to upgrade to. Signature confirmation is required to ensure the safety of your order. 

 

Canadian and International Shipping Options and Rates

*Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order.

ChicAndCurvy.com has partnered with U.S.P.S. (United States Postal Service) to provide cost-effective shipping to international locations.

Our packages ship via USPS International Priority Mail.

Canadian Standard Shipping: 7 to 10 business days ($45)
Canadian Express Shipping: 4 to 5 business days ($75)
International Shipping (excluding Canada): 5-14 business days ($60)

Business days are Monday through Friday and do not include weekends or holidays.

These arrival times are estimates and should not be considered as a promise or guarantee. If an order is needed urgently and you are unsure of which shipping method to choose, you can call us at +1-310-674-0414 during our regular business hours of 8:00am Pacific Standard Time through 5pm Pacific Standard Time or email us at customerservice@chicandcurvy.com prior to your order. We hate to see an important package arrive late so please be sure to choose the best shipping option based on your needs.

Once an order is shipped, you will be sent an email to the email address provided to us on your order with a tracking number. It is important that you use this information to track the package so that you do not miss a delivery attempt.

Local taxes and import duties may be incurred and are not included in the amounts shown for an item or for shipping. The buyer or recipient of the shipment is responsible for all such import charges, taxes and duties. We cannot guarantee that our products meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.

Store Pickup:

Local customers can save money on shipping by picking up their orders at the boutique at 206 S. Market Street, Inglewood, California 90301. Orders are generally ready for pickup the next business day. Please call Customer Service at 310-674-0414 if you need to pick up your order the same day that it was placed. Phone hours are between 8:00 am-5pm PST (West Coast / Pacific Standard Time) Monday – Friday. See below for Frequently Asked Questions regarding Store Pickup.

What is in-store pickup?

Store Pickup lets you buy items at ChicAndCurvy.com and pick them up from our store in Inglewood, CA (Los Angeles).  You avoid shipping costs – and you may be able to get your order faster.


What do I need to pick up my order?

You will need:

- a government-issued ID matching the exact first and last name of the listed Buyer on the order

- the credit or debit card you used to purchase the item, for verification purposes, matching the exact first and last name on the order- a copy of your receipt. If you are unable to print your order confirmation email, our Associate can retrieve it.

Who can pick up my order?

Only the person named as the Buyer on the order may pick up his or her order at the store. A Government Issued Identification Card and Credit or Debit Card with the exact first and last name on the order must be presented for the order to be released.

What are the normal business hours for the store?

Normal business hours are Monday – Thursday 10am – 6pm PST, Friday -Saturday 10am - 7pm PST.

Where do I pick up my order?

All orders are to be picked up from the Chic And Curvy store location at 206 S. Market St., Inglewood, CA 90301. Please allow 24 hours from the time of your order to your time of pickup. If you need it sooner than 24 hours, please give us a call at 310-674-0414 to notify us and eliminate any waiting time.

When you come to pick up your order, please be mindful that Market St. parking is monitored by meters, which accept quarters only as payment at a rate of $0.25 per 15 minutes.

How long will my order be held at the store?

Your order will be held at the store for ten calendar days. We’ll send you a reminder email one day before we cancel the order and return the merchandise to the online inventory.

If we cancel your order, you will receive a store credit code for the amount of the order. This credit code can be used toward a new order at ChicAndCurvy.com and does not expire until used.

The order will not be refunded, instead you will receive a store credit.

Will I be able to use discounts, promotional codes or merchandise credit on orders I place online and pick up in store?

Yes, one qualifying discount can be used when you place your order on ChicAndCurvy.com. In-store-only offers do not apply to items you buy online and pick up in store. Merchandise credit, promotional codes, and/or discounts cannot be combined. Only one price-adjustment is allowed per order.


Return Policy:

Thank you for shopping at Chic And Curvy. Below is our return policy, please read it carefully before placing an order. Please open and inspect your order immediately upon delivery.

Please note that if you are using a discount or store credit code as part of a previous return or a sale/promotion, using the code on an order will make the entire order Final Sale, regardless of the name or type of item purchased. There are few sales/promotions that do not come with this condition. The sale details will indicate All Sales are Final or All Sales Final if applicable.

BEFORE PLACING ANY ORDER: Please read and understand our return policy and in order to alleviate unnecessary returns, please read the item description closely and check size chart below before ordering. Please feel free to call us Monday-Friday from 8:00am-5:00pm PST (West Coast) at 310-674-0414 or email questions regarding size, fit, style, and more to customerservice@chicandcurvy.com; view the photos as well.

We do not offer refunds, only store credits. At this time, we do not carry clothing beyond size 18/20, our clothes are junior plus size cut (cut smaller than women’s sizes or missy sizes). We are currently looking for quality curvier clothing manufacturers and hope to extend our size range in the future. Our clothes are true to size according to our size chart unless otherwise noted in the description. Please do not place the order if your size isn't available, our size chart has already factored in the stretch. If your size isn't available, please do not select a smaller size. We do not accept returns for items that are damaged due to extended seams nor that are stretched out.

Size Chart Chic And Curvy Boutique

 

 

REGULAR PRICED ITEMS NAMED "NEW PLUS SIZE":

No refunds or price adjustments will be made on any returned item, instead a store credit is available for items labeled "New".

New items (not including final sale, outlet, accessory, or special order item) may be returned for a store credit within 3 days of delivery of your order, minus costs of shipping and handling. Please note: store credits do not expire. Requests for returns beyond 3 days of an order being delivered will not be accepted and the sale will be considered final sale. Please open and inspect your order immediately upon delivery.

FINAL SALE /CLEARANCE ITEMS NAMED "FINAL SALE":

Products purchased from the "Outlet," “Clearance,” or other categories that are named "Final Sale" are clearance items and will not be accepted for return, exchange, or store credit. These items are final sale, no exceptions.

ACCESSORIES:

Products purchased from the "Accessories" or other categories that are accessories (jewelry, belts, hats, and purses) will not be accepted for return and are final sale.

EXCHANGES:

We do not accept exchanges at this time, you can return an applicable item and repurchase a different size or item with or without using a store credit. Since we are unable to do exchanges, please note that we do not hold items for returns or for store credit usage.

RETURN PROCESS:

To return "New" items, you must contact us directly at returns@chicandcurvy.com to obtain a return authorization within 3 days of delivery. Please open and inspect your order immediately upon delivery. In the email request, please include in the subject line: return authorization request + the name listed on the order. Include the items you would like to return and the reasons for your return within your email. We will then reply to customers email with a return authorization or denial within 3 business days. Return authorizations will include the date that your return must be post marked by. All returns postmarked after the postmark deadline given will be returned to sender as a FINAL SALE.

Once your returned item is received it takes up to 3 business days for us to process.

Customers may only receive a single store credit per purchase. This means if a customer returns a new (non-final sale) item or items and receives a store credit, any items purchased using that store credit are considered final sale and not returnable. New items purchased during a promotion, can be returned unless specified in the promotion details. We do not offer discounts or promotion codes on items purchased with a store credit. Store credits cannot be used with promotions codes. All promotion codes state: Not valid on previous purchases, store credits, special orders, or gift cards.

Items returned without first obtaining a return authorization will be returned to sender. A return authorization must be received before making a return.

We cannot assume responsibility for return packages lost or damaged in transit and we recommend obtaining tracking and insuring your package for the full purchase price of the merchandise before sending it back. Buyer is responsible for return shipping and handling fees, including postage and insurance costs, as well the original shipping and handling charges.

RETURN TIME:

Returns must be postmarked by the postmark deadline  provided on the return authorization. You will receive an email confirmation within 3 business days once the return has been received, processed and completed in our warehouse. This email confirmation will include your store credit code.

CONDITION:

Return merchandise must be unworn, unused, unaltered and with original tags (if applicable) in order to receive a store credit. Used or altered merchandise will not be accepted for return and may be shipped back to the customer. Please note that if the seams are damaged (i.e stretched) or if there are any stains, deodorant stains, perfume, smoke or other odors on the returned item it will not be accepted and will be returned back to customer, as we will not be able to give a store credit in these cases.

DENIED RETURNS AND RESTOCKING FEE:

Should we receive your return and it is not accepted for reasons including, but not limited to, the item’s condition (see CONDITION section above) or a missed postmark deadline, your item(s) will be returned to you. You will be sent an email notification of such denial. In the event the denied return comes back to our warehouse a second time due to a missed delivery attempt or being refused by you or anyone at the shipping address, we reserve the right to issue you a store credit for the merchandise minus our cost for postage and a $10 restocking fee per item. It is extremely important that you monitor the package using the tracking number we provide via email to prevent missing the delivery. Often when a delivery attempt is unsuccessful, the post office will hold a package up to 15 days and you will need to contact your local office to rearrange delivery or pickup. Call 1-800-ASK-USPS with the tracking number if you need information about the package. Please notify us if there are delivery problems.

QUESTIONS ABOUT RETURN POLICY:

Please email returns@chicandcurvy.com for any other questions or concerns. A representative will respond within 3 business days. We will get back to you as soon as possible. The date we reply back will not affect return authorizations as we go by the date our customer contacted us.


FAQ

ORDERS

How do I place an order? 
An email address is required to place an order on chicandcurvy.com. First go to www.chicandcurvy.com. Then, to place an order, place a product in your shopping cart by clicking on the item you would like to order, selecting a size and quantity, then click the Add to Cart button. You can view your cart by clicking the shopping cart icon in the upper right corner of your screen.

Items added to the shopping cart are not removed from Chic And Curvy's active inventory until you completely checkout. If an item is in your cart and inventory is low, it may become unavailable between the time you add it to the cart and/or checkout. If you have more than one item in your cart, the rest of the order will be processed and the out of stock item will not ship and we will contact you.

When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you decide that you don't want a particular product, click the trash can icon next to the product to remove it from your order.

Once you have all the items you wish to purchase, click the "CHECKOUT" button. After placing your order, you will receive an order confirmation with your order number.

How do I enter a coupon code or store credit code? 

On occasion we have sales, specials, a promotion code or a customer may have a gift card or store credit code. To use any of these types codes, once you are in Checkout, enter the code into the “Gift card or discount code” box and click Apply.

Do I have to order online? 

Yes, as we are an online retailer you can only order online. This is the best way to pay. It is fast, safe and secure.

How can I pay for my order? 

We accept PayPal, Visa, Visa Debit, MasterCard, and American Express.

Is it safe to order online? 

You can be assured that shopping with Chic And Curvy is completely safe. We use secure online payment processors and we do not take credit information via telephone. We do not process orders via telephone - only online.

How do I know that you have received my order? 

Once you've placed your order, you will receive a confirmation message and email, which will contain your order number. Please double check that you have entered your email address correctly. Once our warehouse team processes your order, you will receive an email with your USPS tracking information. Please remember to track your item since signature confirmation is required.

Can I make changes to my order? 

Unfortunately, once you've placed your order, it is not possible to amend any details, as our warehouse team will have already started processing your order! 

Orders cannot be changed or updated once they are placed as they immediately start processing. If you'd like to add another item to your order, please place a new order for the item

Can I cancel my order? 

To make sure you receive your items as fast as possible, we start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it. Please be sure to confirm the item colors and sizes in your shopping cart before completing the order.

Can I track my order? 

You will receive an email with your USPS tracking number and information. Once your order has shipped, give usps.com at least a day to update their shipping information.

What should I do if I receive an incorrect or damaged item? 

Please open and inspect your order immediately upon delivery.

We're sorry to hear that you've received an incorrect or damaged item. Please send an email to customerservice@chicandcurvy.com with your order ID, the full name/title of the item you were supposed to receive, a picture displaying the incorrect item or damage and any further details of the problem within three days of delivery. We will work with you to resolve this as soon as possible.

Can I exchange an item? 

Though we do not accept exchanges at this time, you can return an eligible item and repurchase a different size or item using a store credit. Since we are unable to do exchanges, please note that we do not hold items for returns or for store credit usage. We do allow for returns of non-Final Sale items (see return policy for full details).

DELIVERIES

Where do you deliver to? 

We deliver internationally.

Do you deliver to PO Boxes & BFPO addresses? 

Yes, but signature confirmation is required. Your post master will leave a mail slip to pick it up at the counter since signature is required.

How much does delivery cost & how long does it take? 
*Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order. 

For delivery within the United States the shipping options are:

Free store pickup from 206 S. Market Street, Inglewood, CA 90301
$8 for Standard Shipping (receiving in approximately 7-8 Business Days)
$27 for Expedited Shipping (receiving in approximately 3-4 Business Days)
$65 for Express Delivery (receiving in approximately 1-3 Business Days)

For delivery internationally the shipping options are:
$45 Canadian Standard Shipping (receiving in approximately 7 to 10 business days)
$75 Canadian Express Shipping (receiving in approximately 4 to 5 business days)
$60 International Shipping -excluding Canada- (receiving in approximately 5-14 business days)

What time will my delivery arrive? 

Deliveries can be made any time between 7:00am and 6:00 pm, usually the time your postal carrier comes each day.

 What if I am not at home when my package is delivered? 

Your postal carrier should leave a mail slip to to bring to your local post office to pick up your package or you can call USPS to reschedule delivery 1 (800) 275-8777. Please continue to track your package in case you do not receive a USPS delivery slip.

If you refused to receive your package from USPS or if the package returns to us for any reason, your order will not be refunded. Once the package is received by our Returns Department, you will be notified by email with two options.

  1. Pay the actual postage cost to resend your package, which may be higher than the original shipping cost paid on the order, based on the package type, or
  2. Receive a store credit for the merchandise within the package. Your original shipping costs will not be included. Chic And Curvy does not issue refunds only store credits.

What happens if my package is returned to Chic And Curvy because I didn't pick it up from post office? 

If your package is returned to Chic And Curvy because it wasn't picked up from the post office you will be responsible for re-shipping cost.

If you refused to receive your package from USPS or if the package returns to us for any reason, your order will not be refunded. Once the package is received by our Returns Department, you will be notified by email with two options.

  1. Pay the actual postage cost to resend your package, which may be higher than the original shipping cost paid on the order, based on the package type, or
  2. Receive a store credit for the merchandise within the package. Your original shipping costs will not be included. Chic And Curvy does not issue refunds only store credits.

What if I enter the incorrect ship to address?

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

Entering a complete and accurate address is crucial to prompt delivery. Incomplete or incorrect addresses may cause days or weeks of delay or for your package to be delivered to the incorrect household. If an item is returned to Chic And Curvy due to an incomplete or incorrect shipping address, the Customer will be responsible for the re-shipping costs associated, based on the package type used. However, if a package is delivered incorrectly because of an incomplete or incorrect shipping address, the order is seen as delivered because it is delivered to the exact address provided to us during checkout, and it is not returned to us. In this case, customers are subjected to a re-shipment fee equivalent to 90% of the original order total. Again, this only applies to orders that are delivered and not returned to us. It is prudent to enter your address precise and complete.

Will a signature be needed for my delivery?

Yes all packages require signature confirmation. For security reasons, Chic And Curvy purchases will require a signature upon delivery. All purchases are shipped via USPS. To estimate the total delivery time for your purchase, see the Shipping Options section of our Boutique Policies. Chic And Curvy cannot be responsible for unanticipated delays on Holidays or when an area has weather issues.

Can you deliver to a different address than my billing address? 

At this time for security reasons, we cannot deliver to an address other than the billing address. Chic And Curvy does not allow shipping to an address that is different from your credit card billing address. Any attempts to use a different address (such as work, parents, or a friend’s home) will result in a pending authorization. We may try to contact you via telephone and email, and may cancel and refund your order. Please note if using PayPal, an address is considered confirmed if the buyer’s credit card billing address matches his or her shipping address. In some instances, PayPal can also confirm an address by examining the buyer’s PayPal account history.

Here are options/ways to make an address confirmed by PayPal:

  • Add a credit card to your PayPal account. PayPal will confirm the credit card billing address (i.e., the address where you receive your credit card statement).
  • Apply for PayPal Smart Connect. If you’re approved, the address on your application will be a Confirmed Address.
  • Alternate address confirmation. This process takes several days and is only available for U.S. accounts. To learn more, log in to your PayPal account and visit the Alternate Address Confirmation page.

Are you able to ship Next Day? 

*Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order.

Sometimes we are able to help customers get packages within the next day or within 3 business days. Delivery time is based upon business days (Monday through Friday, excluding holidays) and the time of your request. 1-to-3 day Shipping is $65 and can be requested along with your order by selecting Express Shipping at checkout or after your order by emailing us at customerservice@chicandcurvy.com or by calling us at 310-674-0414.

Contact us to see when USPS states estimated delivery. Express Shipping is different from our Expedited Service for $27 which is 3-4 business days (Monday through Friday, excluding holidays). The cut-off time: For Expedited and Express orders completed by 1 PM Pacific Standard Time on a business day, we will attempt to ship the order that same day. The first business day is the next business day. We ship Express orders via USPS Priority Mail Express which is the fastest mail service offered by the Postal Service. USPS includes $100 of insurance coverage.

What if my parcel does not arrive? 

We ask that you contact us at the first sign of a delay or delivery problem. Once you’ve notified us, we ask that you patiently wait up to 4 days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can.  Email us at customerservice@chicandcurvy.com with your name and order number or call us Monday-Friday from 8:00 am-5pm PST (West Coast / Pacific Standard Time) at 310-674-0414.

What happens if I refused a package I ordered from Chic And Curvy? 

If you refused to receive your package from USPS or if the package returns to us for any reason, your order will not be refunded. Once the package is received by our Returns Department, you will be notified by email with two options.

  1. Pay the actual postage cost to resend your package, which may be higher than the original shipping cost paid on the order, based on the package type, or
  2. Receive a store credit for the merchandise within the package. Your original shipping costs will not be included. Chic And Curvy does not issue refunds only store credits.

What happens if my order gets lost in transit to me? 

Chic And Curvy is not responsible for lost packages due to the customer’s or USPS error. If USPS mishandles a package we ask that you contact us at the first sign of a delay or delivery problem. Once you’ve notified us, we ask that you patiently wait up to 4 days after the promised delivery date to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can.

If you are shipping a return to us we recommend adding tracking and insurance to your package. With this you will be able to contact USPS at 1-800-ASK-USPS for assistance with any delivery problem.


chicandcurvy.com Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled. It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We do not include or offer third party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
• On our Boutique Policies Page
Users are able to change their personal information:
• By emailing us
• By logging in to their account

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It's also important to note that we allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in site notification
• Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM we agree to the following:
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
customerservice@chicandcurvy.com

204 S. Market St.
Inglewood,CA 90301
United States
customerservice@chicandcurvy.com
3106740414

Last Edited on 2018-05-30

As you browse ChicandCurvy.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner then enables us to present you with retargeting advertising on other sites based on your previous interaction with ChicandCurvy.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

 

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